1. Introduction
House of Developers Ltd ("we", "our", "us") is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at houseofdevelopers.co.uk or engage our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, and company name when you submit our contact form or book a consultation.
- Project details: information about your project requirements, budget, and timeline preferences.
- Usage data: information about how you use our website, including pages visited, time spent, and referring URLs.
- Technical data: IP address, browser type, device information, and operating system.
3. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and provide quotes
- Deliver the services you have requested
- Send project updates and relevant communications
- Improve our website and services
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: when you voluntarily submit your contact details through our forms.
- Contractual necessity: when processing is necessary to fulfil a contract with you.
- Legitimate interests: to improve our services and communicate relevant information.
5. Data Sharing
We do not sell your personal data. We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., email service providers, analytics tools). All third parties are required to protect your data in accordance with applicable law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at khubaib@houseofdevelopers.co.uk.
8. Cookies
Our website uses cookies to enhance your browsing experience. For full details, please see our Cookie Policy.
9. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
- Email: khubaib@houseofdevelopers.co.uk
- Phone: +44 7429 917368
- Address: Weybridge, England, KT13 9XE